Cancellation policy

Purchase Options & Cancellations

Novari is a one-time purchase.

We don't offer subscriptions. There are no recurring charges, no auto-ship, no membership and nothing to cancel. You pay once for the order you place, and that's the end of it.

If you want a second wrap, order it — there's a 2x bundle on the product page for people who need one on each hand.

Cancelling an order before it ships

Orders are processed within 1–2 business days, so there's a short window.

• Email hello@novari.vip as soon as possible with your order number and the word CANCEL in the subject line
• If we get to it before the label is created, we'll cancel it and refund you in full within 5–7 business days
• If it has already shipped we can't stop it — but you're still covered by the 90-day guarantee, and you don't have to send anything back

Changing an order

Wrong colour, wrong quantity, wrong address? Email us within 12 hours of ordering and we'll fix it before it ships. After that we may not be able to intercept the package.

Refunds after delivery

Covered by our 90-day money-back guarantee. See the Refund Policy.

Questions: hello@novari.vip